What are your trading and payment terms?
1) Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C O/A also available.
2) Lead time: normally in 20-25 days after deposit received.
3) Sample policy: samples are always available for each model. Samples can be ready in 7-15 days once payment received.
4) Shipping port: China Port.
5) Discounts: we offer good discount for large quantity.
How can I arrange delivery for my goods?
1) Sea freight: we will update sea freight once we know your sea port where goods will be delivered.
2) Agent designated by client: please tell us the contact detail of your shipping agent and we will arrange to deliver the items.
What services and customization do you offer?
1) Your inquiry related to our products or price will be replied in 12 hours.
2) Well-trained and experienced staffs to answer all your inquiries in fluent English.
3) OEM & ODM: any of your customized racking we can help you to design and produce.
4) We have very experienced professional engineers to make the best solutions.
What is the process to purchase your products?
Design drawing → Confirm drawing → Quotation → PI → Confirm PI → Arrange 30% deposit → Manufacture → QC inspect → Pay balance → Shipping
What are your advantages in the market?
1) Payment: we can do O/A 40-60 days.
2) Lead time: rush orders can be processed for fast delivery.
3) Factory price: factory direct sale offers highly competitive pricing.
4) Warranty: Two years warranty, the broken parts will be replaced and sent to you.
5) Design: 25 years of design and development experience to fulfill clients' requirements.
Do you have a Minimum Order Quantity (MOQ) limitation?
No, but a larger quantity comes with a better price. We recommend the order quantity for regular products to fit at least one 20ft container, which is about 15 tons.
Shibang Storage Rack
