1) Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A options are also available.

2) Lead time: Normally in 20-25 days after deposit received.

3) Sample policy: Samples are always available for each model and can be ready in 7-15 days once payment is received.

4) Discounts: We offer competitive discounts for large quantities.

1) Sea freight: We will calculate and update sea freight once we know your target destination port where the goods are to be delivered.

2) Agent designated by client: Please provide the contact details of your shipping agent, and we will coordinate directly with them to arrange the delivery.

1) Your inquiry related to our products or prices will be replied within 12 hours.

2) Well-trained and experienced staff will answer all your inquiries in fluent English.

3) We offer complete OEM & ODM services to help design customized racking systems to meet your specific requirements.

4) We have highly experienced professional engineers dedicated to delivering the best storage solutions.

1) Flexible Payment: We can accommodate open accounts (O/A) with 40-60 day terms.

2) Quick Lead Time: We offer rapid delivery capabilities for urgent orders.

3) Factory Direct Price: High competitiveness via direct-from-factory pricing.

4) Two-Year Warranty: If any components break during the two-year warranty period, replacement parts will be shipped to you.

1) MOQ: We do not enforce strict MOQ requirements, but bulk quantities yield better pricing. We recommend placing orders that fit at least one 20ft container (approx. 15 tons) to optimize logistics costs.

2) Tooling Fees: For custom production requiring new molds, the development fee is charged upfront and will be partially or fully refunded once your order volume reaches a set quantity.