• Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A options are also available.
• Lead time: Normally in 20-25 days after the deposit is received.
• Sample policy: Samples are always available for each model. Samples can be ready in 7-15 days once payment is received.
• Shipping port: Main ports in China (Shanghai / Nanchang).
• Discounts: We offer attractive discounts for large volume orders.

• Sea freight: We will update shipping rates once we confirm the destination seaport where your goods will be delivered.
• Designated agent: Please provide the contact details of your shipping agent, and we will coordinate and arrange the delivery.

• Your inquiries regarding our products or pricing will be replied to within 12 hours.
• Well-trained and experienced staff to address all your questions in fluent English.
• Full OEM & ODM services; we can assist in designing customized racking according to your specifications.
• We have highly experienced professional engineers to provide the optimal storage solutions.

Design drawing → Confirm drawing → Quotation → Proforma Invoice (PI) → Confirm PI → Arrange 30% deposit → Production → QC inspection → Balance payment → Shipping.

• Flexible Payment: We support O/A terms for 40-60 days.
• Quick Turnaround: Fast delivery options are available for urgent rush orders.
• Factory Price: Direct factory sales provide highly competitive pricing.
• Warranty: Two-year warranty included. Replacement parts will be prepared and sent directly to you.

MOQ: We do not enforce a strict MOQ, but larger order volumes receive better unit pricing. We recommend ordering regular products to fit at least one 20ft container (approx. 15 tons) for shipping efficiency.

Tooling Fees: For new mold requirements, we charge the tooling cost before the first production run. This cost will be partially or fully refunded once your orders reach a specified quantity threshold.