Founded in 2008, we are a professional supplier in designing, manufacturing, selling and one-stop warehouse solutions. Our products include shelving, storage racking, and metal materials. We have achieved strong performance in the domestic market, ranking 1st on major e-commerce platforms with an annual sales value of almost 300 million. Our products are exported to the USA, Europe, South Asia, and Africa.
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Frequently Asked Questions (FAQ)
Q1: What are your trading and payment terms?
Payment Terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A options are also available. Lead Time: Normally 20-25 days after deposit is received. Sample Policy: Samples are always available for each model and can be ready in 7-15 days once payment is received.
Q2: How do you guarantee the quality of your products?
We implement a strict quality control process: we always produce a pre-production sample before starting mass production, and conduct a mandatory final inspection before shipment to ensure high standards.
Q3: What customized services do you offer?
We provide complete OEM & ODM services. Our highly experienced professional engineers can design customized racking systems tailored specifically to your storage needs. All product inquiries are typically replied to within 12 hours.
Q4: What is the standard process to purchase your racking systems?
1) Flexible Payments: We can support O/A terms for 40-60 days.
2) Quick Delivery: Fast-track processing is available for rush orders.
3) Factory-Direct Prices: Competitive, direct-from-factory pricing.
4) Two-Year Warranty: Complete support with free replacement parts sent to you for any damaged components.
Q6: Do you have a Minimum Order Quantity (MOQ)?
No, there is no MOQ limit. However, larger volume orders receive more favorable pricing. We generally recommend ordering a quantity that fits at least one 20ft container (approximately 15 tons) to maximize shipping efficiency.
Shibang Storage Rack
