• Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A options are also available.
• Lead time: Normally within 20-25 days after the deposit is received.
• Sample policy: Samples are always available for each model and can be ready in 7-15 days once payment is received.
• Shipping port: Shanghai / Nanchang China.
• Discounts: We offer attractive discounts for large volume orders.

• Sea freight: We will provide updated sea freight rates once the delivery destination seaport is confirmed.
• Client-designated agent: Please provide us with the contact details of your forwarder, and we will coordinate the delivery.

• Inquiries related to products or pricing will be replied to within 12 hours.
• Well-trained and experienced staff to address all inquiries in fluent English.
• OEM & ODM service support: customized racking can be fully designed.
• Experienced professional engineering team to deliver optimized custom solutions.

• Flexible Payment: Open account options (O/A 40-60 days) available.
• Fast Turnaround: Quick delivery schedule options for rush orders.
• Factory Price: Direct factory sales offering highly competitive pricing.
• Warranty support: Two-year warranty coverage, broken parts will be replaced and sent.

We do not have a strict Minimum Order Quantity (MOQ), but volume orders secure better unit rates. For regular products, we recommend ordering in quantities that fit at least one 20ft container (approx. 15 tons) to optimize logistics efficiency.

For custom production requiring new mold development, the tooling fee is charged prior to the initial production run. The cost will be partially or fully refunded after specific order volume thresholds are met.