Frequently Asked Questions (FAQ)
Q
Who are we?
We are a professional storage system provider established in 2008. We serve global markets including the Domestic Market (88.00%), Western Europe (5.00%), Central America (3.00%), South America (2.00%), Eastern Asia (1.00%), and Africa (1.00%). There are about 301-500 employees dedicated to our design, production, and services.
Q
How can we guarantee product quality?
We guarantee quality by always producing a pre-production sample before start of mass production, and conducting a final, strict inspection of all units before shipment.
Q
What products can you buy from us?
We supply a diverse range of products including Warehouse Storage Racks, Pallet Racks, Cantilever Racking, Supermarket Racks, and Household Shelves.
Q
Why should you buy from us instead of other suppliers?
With 25 years of design and development experience, our creative engineering and design teams can customize and configure all racking structures strictly according to our clients' unique technical requirements.
Q
What trade and transaction services can we provide?
We accept major delivery terms including FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery, DAF, and DES. Transaction support is available for USD and CNY through various payment options such as T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, and Escrow. We provide service in English and Chinese.
Shibang Storage Rack
